Call Center Representative – CCR at Independent Electoral and Boundaries Commission (IEBC)
Location: Nairobi Description: Call Center Representative – CCR at Independent Electoral and Boundaries Commission ( IEBC ) in Nairobi – Kenya Jobs, Careers and Vacancies CALL CENTER REPRESENTATIVE – CCR The CCR s will work in the Commission call centre. Specific duties and responsibilities: Attend to phone calls with keen phone handling protocols; Respond to enquiries, problem or concerns of IEBC callers; Ensure that the caller’s concern is accurately documented; Create, log and tract contacts that require further action; Document the Frequently Asked Questions and forward to relevant IEBC department for action; Perform other duties as assigned.